Customer support AI does not need frontier-model intelligence to change your flight

Julien Bek's call is simple and checkable: routine, human-facing tasks will eventually run on cheaper, lower-capability models rather than the most powerful ones available. The bet has real consequences for how AI infrastructure gets priced and built.

The primary reason people fail is not strategy or circumstances but a lack of seriousness.

“most people just are decidedly unserious about the things that they're doing in life and it's uh the problem is not their strategy it's not their circumstances it's that they are just not serious enough to like make it happen”

As intelligence becomes abundant, value in work will shift from intellectual output toward qualities like judgment, intuition, taste, and wisdom.

“But as intelligence becomes abundant, value will move again. This time towards the heart”