Unlimited async client access has very high perceived value at sale but generates almost no actual usage.
The case
Unlimited async access (via Voxer) generates almost no messages in practice, only 3 of 5 clients messaged once each over ~2.5 months, despite having high perceived value at point of sale.
“You get almost no messages. Like, it's shocking. It's very, very high perceived value, cuz when you're pitching somebody, they're like, 'Oh, great, I have this guy on call to answer any questions I want anytime.' The reality is of my five clients, only three of them have messaged me and they have messaged me once each over the last about two and a half months.”Corey Gannon · 15 Jul 2026
Topics
Signal Headquarters · compiled from attributed public discussion. Last updated 2026-08-21.